Legal & Governance

Privacy Policy

How Oasis Design collects, uses, protects, and manages your information.

Last Updated: 12 August 2026

01. Overview & Commitment

Oasis Design ("we," "our," or "us") operates digital design services, web development, custom software engineering, and business automation platforms (including CRM architectures and WhatsApp automated booking bots).

This Privacy Policy outlines how we collect, store, process, and protect your information when you interact with our website, access our services, or utilize our custom-built client platforms.

02. Information We Collect

We only gather data necessary to deliver high-performance design assets, web builds, and automation systems:

  • Contact Details: Your name, business name, phone number (including WhatsApp contact details), and email address.
  • Project & Consultation Briefs: Technical specifications, brand assets, system workflow requirements, and project scope inputs.
  • Technical & System Usage: IP addresses, browser types, device identifiers, and interaction data captured via web forms or automated workflow integrations.

03. How We Use Your Data

Your information is processed strictly for legitimate operational and business growth purposes:

  • To construct, configure, and maintain custom web applications, CRM databases, and API integrations.
  • To deploy automated messaging, booking confirmations, and customer communication workflows (e.g., WhatsApp bots or email sequences).
  • To process service enquiries, issue quotations, manage billing, and provide ongoing technical website maintenance.
  • To ensure compliance with local and international web security and privacy regulations.

04. Cookies & Tracking Technologies

We use cookies and essential tracking technologies to optimize performance, protect form submissions, and analyze user interactions across our platform:

  • Google Analytics & Search Console: Used to understand site traffic patterns, user demographics, and page performance.
  • Google reCAPTCHA Security: Integrated on forms to protect against spam, malicious bots, and automated submissions.
  • Google Calendar & Booking APIs: Used to synchronize scheduling availability for consultation calls and automated appointment bookings.
  • Essential Session Cookies: Required to remember your UI display settings (such as Dark/Light mode preferences) and keep active forms responsive.

05. Data Protection & Security

We implement industry-standard encryption, reCAPTCHA security measures, secure cloud hosting infrastructure, and SSL/TLS protocols to prevent unauthorized access, loss, or alteration of client datasets and operational systems.

06. Third-Party Services

In building enterprise business OS dashboards, WhatsApp bots, and custom web applications, we integrate verified third-party tools (such as Google Cloud APIs, WhatsApp Business API endpoints, and cloud database providers). We do not sell, rent, or trade your personal data to any third-party marketing firms.

07. Your Rights & Contact Information

You have the right to request access to your personal data, request corrections, or ask for your information to be deleted from our active client records at any time.

Questions about your personal information or this policy? Reach out directly to our team:

Email: mikesamangah@gmail.com
Phone / WhatsApp: +27 68 322 7143